- Constituent Relationship Management
- Reduce the number of repeat calls into the Government offices
- Accountability to the Executive Office (e.g. Mayor) and/or Government Council
- Track road crews – increase staff efficiency.
311 FOR COUNTIES, CITIES AND TOWNS
![](https://cnybit.com/wp-content/uploads/2020/06/20180916-162356-fb591fbb-9ced-4fe6-98aa-4361c9d35587-pv_web.jpg)